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Frequently Asked Questions

Find the answers to our most commonly asked questions below.

Who are Glazing Vault ?

Glazing Vault is the sister company of The Consultancy.
Using The Consultancy’s extensive knowledge and experience of the glazing industry we have developed a one stop solution to allow installers and traders
create professional websites and designers without bespoke costs.

How does it work ?

Once registered you will have access to the Glazing Vault shop and pricing.
You can then browse the website themes and product designers to create the perfect tailored solution for your business.
Website themes are a one off purchase cost.
Product designers are licensed annually.

What is the cost ?

Please register to gain access to prices and further information about Glazing Vault - register here

How quickly can I be online ?

Websites - Once you have purchased your website you can be online within a couple of weeks.
Designers - Once you have purchased your designer you can get it setup and onto your website the same day.

How do I or my webmaster set up my designers ?

We will supply you with an iFrame code or link which your webmaster can simply add to your website.

What's included in my product designer annual renewal fee ?

1 - Glazing Vault are constantly evolving and improving so any functional improvements will be made automatically
2 - We are always adding to and improving the products within our designers, any updates again will be made automatically to you designer
3 - Secure and backed up hosting

What if I want to cancel my license?

You can cancel your license at any point via your Glazing Vault account. No refunds will be given to those cancelling a license after purchase or renewal.

How will I know when it's time to renew my license ?

You will be notified by Glazing Vault system and given plenty of time to review and renew your product licenses.

What is a “payment gateway” ?

Integrating a Payment Gateway into your Glazing Vault products will allow you to take online payments for deposits or full orders

How much does it cost to host my website ?

Hosting is included free of charge for the first year. Please register to view our prices.

Can I register a domain with The Glazing Vault ?

Yes , the Glazing Vault can register domain names on your behalf

How do I personalise the website theme ?

You have the option to personalise your website theme by colour matching the theme to your company branding, add your own logo, company contact information and about us page.
In addition you also have the ability to further bespoke your theme by adding banners, product pages, social media, news and much more

What if I dont have any images ?

We have lots of manufacturer specific imagery and lifestyle stock imagery available and included as a Glazing Vault customer.

What can I change on the website ?

Yes, we allow full access to a content management system so you or your webmaster can make updates to the theme pages. If you aren’t technically minded or have little knowledge of building websites the Glazing Vault can make updates on your behalf.

Call us now for more information on
01642 378 201